Cultural Competence

Cultural Competence

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Cost: $FREE
Course Type: Online
Approximate Length: 1 hour

The goal of this module is to introduce Texas Health Steps providers and others to the best practices that promote cultural competence and increase the ability of providers to resolve health-care access issues related to the diverse characteristics of their patients.

Welcome to training on cultural competence provided by the Texas Department of State Health Services (DSHS).

Goals

The goal of this module is to introduce Texas Health Steps (THSteps) providers and others to the best practices that promote cultural competence and increase the ability of providers the ability of providers to resolve health care access issues related to the diverse characteristics of their clients.

Target Audience

Texas Health Steps providers and other interested health-care professionals.

Specific Learning Objectives

After completing the activities of this module, you will be able to:

  1. Define what is meant by cultural competence in the context of providing health-care services for children and adolescents.
  2. Indicate two ways professional ethics can affect the delivery of culturally competent health care.
  3. Choose two principles of medical ethics.
  4. Define informed consent and the situations that affect a patient’s ability to give informed consent.
  5. Determine two legal implications of informed consent regarding how the Texas Medical Liability and Insurance Improvement Act addresses informed consent.
  6. Given a case study, apply two ways to deliver health-related services in a culturally competent manner.
  7. Identify who is best qualified to act as an interpreter between a health-care provider and a patient who is not proficient in English.
  8. Determine the role that cultural competence plays in establishing and maintaining medical homes for children.
  9. List at least two action steps leading to improved cultural competence in health-care settings.
  10. Choose two places to access additional information and resources to improve health-care practice with children and adolescents and their families.

This module includes a pre- and post-test. Both tests need to be completed for you to receive a certificate of completion, and you must score a 75% on the post-test to pass. After you complete the post-test, you will be asked to evaluate your training experience, and you will be provided with information about securing continuing education credit. Completion of this course (all lessons must be passed or completed) will earn credit toward the following certificate(s); click below for your certificate.

External links in this course are current as of 5/2010. These links may be bookmarked for future reference. Please note this module expires on 7/2011.

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Lessons

Enroll in this course to access the lessons below. If you don't have an account, register and then login.

  • Cultural Competence: Pre-Test
  • Section 1: The Essential Features of Cultural Competence
  • Section 2: Medical Ethics
  • Section 3: Delivering Culturally Competent Care
  • Section 4: Cultural Competence in Medical Homes
  • Cultural Competence: Post-Test
  • Cultural Competence: Course Evaluation

Certificates

This module includes a pre- and post-test. Both tests need to be completed for you to receive a certificate of completion, and you must score a 75% on the post-test to pass. After you complete the post-test, you will be asked to evaluate your training experience, and you will be provided with information about securing continuing education credit. Click below for your certificate.

Disclosure Statements

One of the requirements of continuing education is disclosure of the following information to the learner:

  1. Notice of requirements for successful completion of continuing education activity. To receive continuing education credit the learner must successfully complete the following activities:
    1. Create a Texas Health Steps account.
    2. Complete on-line registration process.
    3. Thoroughly read the content of the module.
    4. Complete the on-line examination.
    5. Complete the evaluation.
  2. Commercial Support.
    The THSTEPS Web-based Continuing Education Series has received no commercial support.
  3. Disclosure of Conflict of Interest.
    Using a disclosure review process, the THSTEPS Continuing Education Planning Committee has examined documents and has concluded that neither planning committee members nor the authors of these modules have a conflict of interest.
  4. Non-Endorsement Statement.
    Accredited status does not imply endorsement by the Department of State Health Services, Continuing Education Service or the American Nurses Credentialing Center of any commercial products displayed in conjunction with an activity.
  5. Off-Label Use.
    Using a disclosure review process, the THSTEPS Continuing Education Planning Committee has examined documents and has concluded that the authors of these modules have not included content that discusses off-label use (use of products for a purpose other than that for which they were approved by the Food and Drug Administration).

The following are policies and definitions of terms related to continuing education disclosure:

The intent of disclosure is to allow Department of State Health Services (DSHS) Continuing Education Service the opportunity to resolve any potential conflicts of interest to assure balance, independence, objectivity and scientific rigor in all of its Continuing Education activities.

All faculty, planners, speakers and authors of Department of State Health Services (DSHS) Continuing Education Service sponsored activities are expected to disclose to the Department of State Health Services (DSHS) Continuing Education Service any relevant financial, relationships with any commercial or personal interest that produces health care goods or services concerned with the content of an educational presentation. Faculty, planners, speakers and authors must also disclose where there are any other potentially biasing relationships of a professional or personal nature.

↓ Disclosure: Glossary of Terms

Conflict of Interest – Circumstances create a conflict of interest when an individual has an opportunity to affect Continuing Education content about products or services of a commercial interest with which she/he has a financial relationship or where there are any other potentially biasing relationships of a professional or personal nature.

Commercial Interest – Any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients.

Financial Relationships – Those relationships in which the individual benefits by receiving a salary, royalty, intellectual property rights, consulting fee, honoraria, ownership interest (e.g., stocks, stock options or other ownership interest, excluding diversified mutual funds), or other financial benefit. Financial benefits are usually associated with roles such as employment, management position, independent contractor (including contracted research), consulting, teaching, membership on advisory committees or review panels, board membership, and other activities for which remuneration is received or expected. Relevant financial relationships would include those within the past 12 months of the person involved in the activity and a spouse or partner. Relevant financial relationships of your spouse or partner are those of which you are aware at the time of this disclosure.

Off Label – Using products for a purpose other that that for which it was approved by the Food and Drug Administration (FDA).

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